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reference process · partners · 17 activities · 12 on the roster

End a Partner Relationship

A partner has stopped performing, or one side has given notice. This run ends the relationship without stranding the customers the partner holds. It reads the exit terms in the signed agreement first, takes a decision from a person, and only then lists what the partner is carrying: the customers, the open deals, the deliveries in progress and the money owed in both directions. The notice is served the way the agreement requires, the handover is agreed with the partner where it can be, and every customer hears who serves them next before their support changes. The run closes when nothing is left open and nobody is left holding a contract with nobody behind it.

The activities

What happens in a run

17 activities from a partner has stopped performing, or either side gives notice to the partner is out and no customer is stranded, 4 of them gates a person has to sign. Drag the diagram to move along it.

End a Partner Relationshipa partner has stopped performing, or either side gives notice → the partner is out and no customer is stranded
the position is not clear enough to decidethe notice does not meet the termsthe partner will not take parta customer will not be movedwork is still running on that accesssomething is still opena partner has stopped performing, or either side gives notice1Take in the Reason to End…what happened, and who isasking for it2Read the Exit Termsnotice, survival, and what maynot be cut off3Get the Legal Positionwhat the agreement allows, andwhat it costsa person signs · never an agent4Decide Whether to End Itwind down, or one more attemptto repaira person signs · never an agent5List the Customers the Pa…every account, contract andrenewal date6List the Work in Flightopen deals, registrations,deliveries, claims7Settle What the Money Sayscommissions, funds, rebates andanything unpaid8Write the Wind-Down Planthe dates, the owners, and whatstops when9Serve the Noticetold the way the agreementrequires, on a datea person signs · never an agent10Agree the Handover with t…who tells each customer, and inwhat order11Tell the Customerseach customer hears who servesthem nexta person signs · never an agent12Move the Customerscontracts, support and renewalsreassigned13Finish or Transfer the Wo…nothing open is left withnobody holding it14Close Off the Accessportal, systems, price lists,leads and badge15Pay What Is Owed and Reco…the last settlement, in bothdirections16Confirm the Exit Is Compl…a check that nothing is stillopen anywhere17Record What the Ending Ta…what would have been seenearlierthe partner is out and no customer is stranded
The roster this process needs
partner-manager 13 legal reviewer 4 partner-monitor 4 partner lead 3 channel leader 2 margin-keeper 2 finance partner 2 customer success lead 2 analytics 1 partner principal 1 tier-assessor 1 reporting-manager 1

Hover a name to see the activities it holds. A dashed one is a person, and stays one.

The document

The document, with the blanks marked

Everything in amber is yours to fill in: who owns it, when it takes effect, which platforms, which numbers, and who holds each activity. Everything else is the process, and it is the same wherever it is run.

PROCESS: end a partner relationship    id: <team>/end-a-partner-relationship  v1
from: ref/prt/end-a-partner-relationship v1
owner: <who>                          effective: <date>
trigger: <your partner review process> reports a partner still behind
         after <how many> rounds, a term of the agreement is breached,
         or either side gives notice
         watch: record=<partner review>
                system=<your partner review process>
                change=<a review reports a partner still behind after
                the set number of rounds>
         or watch: record=<the agreement>
                system=<where breaches are recorded>
                change=<a term of the agreement is breached>
         or watch: record=<notice to end>
                system=<where notices are served>
                change=<either side gives notice>
concurrency: one run per partner, and a partner in this run is out of
             every review and tiering round while it is open
goal: the relationship ended on the terms the agreement sets, with
      every customer the partner held moved to a named owner before
      their support changes, every open deal and delivery finished or
      transferred, the money settled both ways, and no access left open
phases:
  take-in-reason  - human: what happened, who is asking to end it, and
                    what has already been tried
                    owner: partner-manager    after: trigger
                    automation: <level>
  check-exit-terms - runs collect-and-report: the notice period, the
                    termination grounds, the clauses that survive, and
                    what the agreement says may not be cut off
                    owner: partner-manager    after: take-in-reason
                    by: <days>                automation: <level>
  legal-read      - human: whether the grounds hold, what ending it
                    costs, and what the company still owes afterwards
                    owner: <your legal role>  after: check-exit-terms
                    by: <days>                automation: never
  decide-to-end   - convenes decide-and-announce: wind down, or one
                    more attempt to repair on stated terms and a date,
                    naming who decided it and on what
                    owner: <your channel leadership role>
                    after: legal-read
                    automation: never
  list-customers  - runs collect-and-report: every customer the partner
                    holds, with the contract, the renewal date, the
                    support arrangement and who at the customer to call
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  list-in-flight  - runs collect-and-report: open deals, registrations
                    still live, deliveries part done, support cases,
                    and claims against funds not yet paid
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  settle-money    - runs allocate-and-reconcile: commissions earned,
                    funds committed, rebates due, and anything the
                    partner owes back, each line with its evidence
                    owner: margin-keeper      after: decide-to-end
                    by: <days>                automation: <level>
  write-plan      - human: the dates, the owner of each step, what
                    stops when, and the last day the partner may sell
                    owner: partner-manager
                    after: list-customers + list-in-flight + settle-money
                    by: <days>                automation: <level>
  tell-partner    - human: the notice served in the form and to the
                    address the agreement names, on a recorded date,
                    with the wind-down plan attached
                    owner: partner-manager    after: write-plan
                    automation: never
  agree-handover  - convenes briefing: who tells each customer, in what
                    order, with what said, and what the partner keeps
                    doing until each customer has moved
                    owner: partner-manager    after: tell-partner
                    by: <days>                automation: <level>
  tell-customers  - human: each customer hears the change, who serves
                    them next, from what date, and that their contract
                    and support continue
                    owner: <your customer success role>
                    after: agree-handover
                    by: <days>                automation: never
  move-customers  - human: contracts, support routing, renewals and
                    named contacts reassigned to <who>, customer by
                    customer, with a date against each
                    owner: partner-manager    after: tell-customers
                    by: <days>                automation: <level>
  finish-in-flight - human: every open deal, registration, delivery and
                    claim closed, transferred or paid out under <your
                    in-flight rules>
                    owner: partner-manager    after: agree-handover
                    by: <days>                automation: <level>
  close-access    - human: the portal, the systems, the price lists,
                    the lead flow, the tier and its margins, and the
                    right to use the name, all ended on a stated date
                    owner: partner-manager
                    after: move-customers + finish-in-flight
                    by: <days>                automation: <level>
  pay-and-recover - runs allocate-and-reconcile: the final settlement
                    paid and the amounts recovered, against the lines
                    the money step agreed
                    owner: margin-keeper      after: close-access
                    by: <days>                automation: <level>
  confirm-exit    - runs assessment: nothing open in any system, no
                    customer without an owner, no access still live,
                    and every surviving obligation written down
                    owner: partner-monitor    after: pay-and-recover
                    by: <days>                automation: <level>
  record-learnings - convenes debrief: what the signals were, when they
                    first showed, and what the program changes so the
                    next one is seen sooner
                    owner: partner-manager    after: confirm-exit
                    automation: <level>
run-scoped:
  customers - runs roll-call                    owner: partner-monitor
              every: <cadence>
              from: tell-customers   until: confirm-exit
  money     - runs allocate-and-reconcile       owner: margin-keeper
              from: settle-money   until: run close
handoffs:
  take-in-reason -> check-exit-terms [ending-reason]: what happened,
    dated, with the evidence behind it and what was already tried
  check-exit-terms -> legal-read [exit-clauses]: the clauses that
    apply, quoted from the agreement at the version that was signed
  legal-read -> decide-to-end [legal-position]: whether the grounds
    hold, what it costs, and what survives the ending
  decide-to-end -> list-customers [ending-decision]: the decision and
    the date it applies from, so the customer list is taken as of that
    date
  decide-to-end -> list-in-flight [last-sell-date]: the same decision,
    so the last day the partner may sell is known before the lists are
    drawn
  decide-to-end -> settle-money [money-cut-off]: the same decision, so
    the money is counted to a date rather than to an argument
  list-customers -> write-plan [customer-list]: every customer, with
    the contract, the renewal date and who at the customer has to be
    called
  list-in-flight -> write-plan [open-work]: everything still open, with
    what it is worth and who is waiting on it
  settle-money -> write-plan [money-position]: what is owed each way,
    with the evidence for every line and every disputed line marked as
    disputed
  write-plan -> tell-partner [wind-down-plan]: the plan, the dates, and
    the last day the partner may sell
  tell-partner -> agree-handover [served-notice]: the notice as served,
    with the date and the form it was served in
  agree-handover -> tell-customers [handover-order]: who tells each
    customer, in what order, and what is said, agreed by both sides
    where possible
  agree-handover -> finish-in-flight [in-flight-split]: what the
    partner finishes, what somebody else takes over, and by when
  tell-customers -> move-customers [customers-told]: the customers who
    have been told, the date, and anything they asked for
  move-customers -> close-access [reassigned-customers]: the customers
    now held by a named owner, so no access is closed while somebody
    still depends on it
  finish-in-flight -> close-access [closed-work]: the work closed,
    transferred or paid, and anything left open with the reason
  close-access -> pay-and-recover [access-ended]: the access ended and
    the dates, so the final settlement counts to a real last day
  pay-and-recover -> confirm-exit [final-settlement]: what was paid and
    recovered, and anything still in dispute
  confirm-exit -> record-learnings [exit-confirmation]: the exit as
    confirmed, with every item that could not be closed named
deviations:
  decide-to-end -> legal-read [position-unclear]: the legal position is
    not clear enough to decide on, so what would have to be true is
    read out of the agreement again
  tell-partner -> check-exit-terms [notice-does-not-count]: the form,
    the address or the timing did not match what the agreement
    requires, so the terms are read again and the notice served again
  agree-handover -> write-plan [partner-will-not-take-part]: the
    partner will not agree the handover, so the plan is rewritten for a
    one-sided wind-down
  tell-customers -> agree-handover [customer-will-not-move]: a customer
    will not be moved, so what they asked for goes back to the handover
    rather than the customer being moved by force
  close-access -> finish-in-flight [access-still-needed]: work is still
    running on an access that was closed, so the access is restored for
    that work and the work is finished first
  confirm-exit -> close-access [something-still-open]: the check finds
    something still open, so the access, the customers and the work are
    closed off again
bindings:
  roster:  <who holds each role - agents claiming the abstract agents
           above, the partner lead who worked the relationship, the
           legal reviewer who reads the agreement, the finance partner
           who settles the money, the customer success lead who takes
           the customers, and the channel leader who decides>
  systems: the partner record (write), the agreement record (read),
           the CRM (write), <your deal registration system> (write),
           <your finance system> (write), the partner portal (write),
           <your price list system> (write),
           <your support ticketing system> (write),
           the notification channel (write), <your identity system>
           (write)
  data:    the signed agreement at its current version, <your notice
           periods>, <your in-flight rules>, the customer list as of
           <the decision date>, <your exit checklist>
policy:
  the agreement is read before anything is decided, and the run follows
    the notice period it sets even when the reason is serious
  ending the relationship is decided by a person and is never delegated
    to an agent
  no customer loses support, a renewal date or a named contact because
    the partner is leaving, and no access is closed while a customer
    still depends on it
  every customer hears the change from <who> before it reaches them,
    and hears who serves them next in the same message
  a partner is paid what they earned up to the last day, whatever the
    reason for ending it
  the last day the partner may sell is stated once, in writing, and is
    the same date in the plan, the notice and the systems
  every obligation that survives the ending is written down and given
    an owner inside the company
  the run does not close while any customer, deal, delivery or access
    is still open, and anything that cannot be closed is named in the
    confirmation rather than left out of it
measures:
  cycle time: <target> from the decision to the confirmed exit
  coverage: <target> share of the partner's customers moved to a named
            owner before their support changed
  volume: <endings per period>, read as a share of partners under
          agreement
  quality gate: <sample size> of exits checked each <period> for closed
                access, settled money and no customer left unowned
Take it somewhere

Use this process in LangGraph

Paste this into an assistant that can read the web, such as Claude, ChatGPT or Cursor. It reads the specification and the current LangGraph documentation, then writes two files: the graph, and a note on what did not survive the translation. Read the note first. What a runtime cannot express is the part worth arguing about, and this process is a draft to argue with.

345 lines · the document is inside it, so nothing else is needed
Convert the business process below into a runnable LangGraph graph:
one Python file with a TypedDict state, a StateGraph, nodes, edges,
conditional edges and a checkpointer.

The document is a reference process written to the Agent Processes
specification. Read the specification before you start, because it defines
terms that look ordinary and are not:

  https://agentcatalog.com/spec/agent-processes

Sections 6 (the phase graph), 6.5.1 (exception edges), 6.7.1 (deviations),
7 (automation) and 8 (handoffs) are the ones this conversion turns on.

Then read the current documentation for the primitives you will need, rather
than relying on what you remember of the API:

  https://docs.langchain.com/oss/python/langgraph/interrupts
    interrupt() and Command(resume=), which is how a gate stops a run
  https://reference.langchain.com/python/langgraph/graph/state/StateGraph
    StateGraph, add_edge, add_conditional_edges, defer

WHAT THE DOCUMENT ASKS FOR

These hold wherever the process lands, and they matter more than style.

1. Each phase under `phases:` becomes one step, and keeps its name.

2. `after:` gives the edges. `after: a + b` is a join and waits for BOTH.
   Reading it as "either" is the defect the specification calls out by name.

3. Every handoff carries a key in square brackets. Each key becomes one field
   on the run's state, named exactly as the key with hyphens turned into
   underscores, and the sentence beside it becomes that field's comment. The key
   is the stable name; the sentence is prose that may be rewritten.

4. A phase MUST NOT begin before its inbound handoff exists. Where that is
   checkable, check it in the step rather than assuming it.

5. `automation: never` is a gate a person signs. The run stops there and does
   not continue until a person's decision comes back. Do not turn one into a
   notification, a log line, or an automatic transition, whatever the queue
   looks like.

6. Each line under `deviations:` is a backward or sideways edge, returning to
   the phase named on the right. The key in brackets names it, and that name
   belongs in the code.

7. A phase whose `after:` reads like "X or Y, whichever could not finish" is an
   exception edge: it is entered when those phases FAIL, not when they succeed.
   Do not wire it as an ordinary successor.

8. Anything in angle brackets is a blank the adopting organization fills in.
   Leave each one as a named constant at the top of the file with a TODO. Do not
   invent a value, a threshold or a date.

9. Record the document's `from:` line at the top of the file, so it says which
   reference process and which version it was generated from.

10. Run-scoped lines under `run-scoped:` are work that runs alongside the whole
    process rather than at one point in it, and a run may not close while one is
    unfinished. Say in the code what you did about them, including if the answer
    is that the runtime has nowhere to put them.

HOW THAT LOOKS IN LANGGRAPH

11. A phase is a node added with `add_node`, under the phase's own name.

12. The state is a TypedDict. Each handoff key is one field on it.

13. A join is the trap. `add_edge(["a", "b"], "c")` looks right and releases
    once: when a backward edge re-enters ONE arm, the joined node never runs
    again, and the run ends early reporting success rather than raising. Mark the
    joined node `defer=True` and re-check inside it that both inbound handoffs
    exist.

14. A gate is `interrupt()` inside the node, resumed with `Command(resume=...)`.
    The platform lets anything at all call resume, so require the resumed value to
    name a person and a date and refuse anything else. Say in the fidelity note
    that this proves only that whoever resumed typed a name, because
    `Command(resume=True)` from a scheduled job is indistinguishable from a person
    signing.

15. A deviation is `add_conditional_edges` with a routing function named after
    the key in brackets.

16. Pass a durable checkpointer rather than taking the in-memory default. The
    gates wait days, and the default loses every paused run on restart.

17. Leave every phase body unimplemented, raising until somebody registers an
    implementation. The automation level is a blank, so writing a body would
    answer on the adopter's behalf whether an agent may do that work.

Produce a second file alongside it, `FIDELITY.md`, and treat it as the more
important of the two. The code is for whoever builds this. The fidelity note
is for whoever has to decide whether this platform suits the process at all,
and that is usually a different person who will never read the code.

It has three parts.

**What came across.** Briefly: how many phases became steps, how many handoff
keys became state fields, which gates stop the run, which deviations became
edges. Counts and names, not reassurance.

**What did not, and what was done instead.** One entry per gap. For each one,
say what the document requires, what the platform can actually express, what
you did in its place, and what breaks if somebody later removes your
workaround. This last part matters most: a workaround nobody understands is a
workaround somebody deletes.

**What a person still has to decide.** The blanks are not a translation
failure, they are the point of a reference process, so list what has to be
filled in before this could run against anything real, and say which of those
choices the platform constrains.

Write it in plain English for somebody who has not read the specification, and
do not soften it. A translation of a reference process is a draft to argue
with, not a build artifact, and the honest account of what was lost is the most
useful thing you will produce.

Here is the process document.

```
PROCESS: end a partner relationship    id: <team>/end-a-partner-relationship  v1
from: ref/prt/end-a-partner-relationship v1
owner: <who>                          effective: <date>
trigger: <your partner review process> reports a partner still behind
         after <how many> rounds, a term of the agreement is breached,
         or either side gives notice
         watch: record=<partner review>
                system=<your partner review process>
                change=<a review reports a partner still behind after
                the set number of rounds>
         or watch: record=<the agreement>
                system=<where breaches are recorded>
                change=<a term of the agreement is breached>
         or watch: record=<notice to end>
                system=<where notices are served>
                change=<either side gives notice>
concurrency: one run per partner, and a partner in this run is out of
             every review and tiering round while it is open
goal: the relationship ended on the terms the agreement sets, with
      every customer the partner held moved to a named owner before
      their support changes, every open deal and delivery finished or
      transferred, the money settled both ways, and no access left open
phases:
  take-in-reason  - human: what happened, who is asking to end it, and
                    what has already been tried
                    owner: partner-manager    after: trigger
                    automation: <level>
  check-exit-terms - runs collect-and-report: the notice period, the
                    termination grounds, the clauses that survive, and
                    what the agreement says may not be cut off
                    owner: partner-manager    after: take-in-reason
                    by: <days>                automation: <level>
  legal-read      - human: whether the grounds hold, what ending it
                    costs, and what the company still owes afterwards
                    owner: <your legal role>  after: check-exit-terms
                    by: <days>                automation: never
  decide-to-end   - convenes decide-and-announce: wind down, or one
                    more attempt to repair on stated terms and a date,
                    naming who decided it and on what
                    owner: <your channel leadership role>
                    after: legal-read
                    automation: never
  list-customers  - runs collect-and-report: every customer the partner
                    holds, with the contract, the renewal date, the
                    support arrangement and who at the customer to call
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  list-in-flight  - runs collect-and-report: open deals, registrations
                    still live, deliveries part done, support cases,
                    and claims against funds not yet paid
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  settle-money    - runs allocate-and-reconcile: commissions earned,
                    funds committed, rebates due, and anything the
                    partner owes back, each line with its evidence
                    owner: margin-keeper      after: decide-to-end
                    by: <days>                automation: <level>
  write-plan      - human: the dates, the owner of each step, what
                    stops when, and the last day the partner may sell
                    owner: partner-manager
                    after: list-customers + list-in-flight + settle-money
                    by: <days>                automation: <level>
  tell-partner    - human: the notice served in the form and to the
                    address the agreement names, on a recorded date,
                    with the wind-down plan attached
                    owner: partner-manager    after: write-plan
                    automation: never
  agree-handover  - convenes briefing: who tells each customer, in what
                    order, with what said, and what the partner keeps
                    doing until each customer has moved
                    owner: partner-manager    after: tell-partner
                    by: <days>                automation: <level>
  tell-customers  - human: each customer hears the change, who serves
                    them next, from what date, and that their contract
                    and support continue
                    owner: <your customer success role>
                    after: agree-handover
                    by: <days>                automation: never
  move-customers  - human: contracts, support routing, renewals and
                    named contacts reassigned to <who>, customer by
                    customer, with a date against each
                    owner: partner-manager    after: tell-customers
                    by: <days>                automation: <level>
  finish-in-flight - human: every open deal, registration, delivery and
                    claim closed, transferred or paid out under <your
                    in-flight rules>
                    owner: partner-manager    after: agree-handover
                    by: <days>                automation: <level>
  close-access    - human: the portal, the systems, the price lists,
                    the lead flow, the tier and its margins, and the
                    right to use the name, all ended on a stated date
                    owner: partner-manager
                    after: move-customers + finish-in-flight
                    by: <days>                automation: <level>
  pay-and-recover - runs allocate-and-reconcile: the final settlement
                    paid and the amounts recovered, against the lines
                    the money step agreed
                    owner: margin-keeper      after: close-access
                    by: <days>                automation: <level>
  confirm-exit    - runs assessment: nothing open in any system, no
                    customer without an owner, no access still live,
                    and every surviving obligation written down
                    owner: partner-monitor    after: pay-and-recover
                    by: <days>                automation: <level>
  record-learnings - convenes debrief: what the signals were, when they
                    first showed, and what the program changes so the
                    next one is seen sooner
                    owner: partner-manager    after: confirm-exit
                    automation: <level>
run-scoped:
  customers - runs roll-call                    owner: partner-monitor
              every: <cadence>
              from: tell-customers   until: confirm-exit
  money     - runs allocate-and-reconcile       owner: margin-keeper
              from: settle-money   until: run close
handoffs:
  take-in-reason -> check-exit-terms [ending-reason]: what happened,
    dated, with the evidence behind it and what was already tried
  check-exit-terms -> legal-read [exit-clauses]: the clauses that
    apply, quoted from the agreement at the version that was signed
  legal-read -> decide-to-end [legal-position]: whether the grounds
    hold, what it costs, and what survives the ending
  decide-to-end -> list-customers [ending-decision]: the decision and
    the date it applies from, so the customer list is taken as of that
    date
  decide-to-end -> list-in-flight [last-sell-date]: the same decision,
    so the last day the partner may sell is known before the lists are
    drawn
  decide-to-end -> settle-money [money-cut-off]: the same decision, so
    the money is counted to a date rather than to an argument
  list-customers -> write-plan [customer-list]: every customer, with
    the contract, the renewal date and who at the customer has to be
    called
  list-in-flight -> write-plan [open-work]: everything still open, with
    what it is worth and who is waiting on it
  settle-money -> write-plan [money-position]: what is owed each way,
    with the evidence for every line and every disputed line marked as
    disputed
  write-plan -> tell-partner [wind-down-plan]: the plan, the dates, and
    the last day the partner may sell
  tell-partner -> agree-handover [served-notice]: the notice as served,
    with the date and the form it was served in
  agree-handover -> tell-customers [handover-order]: who tells each
    customer, in what order, and what is said, agreed by both sides
    where possible
  agree-handover -> finish-in-flight [in-flight-split]: what the
    partner finishes, what somebody else takes over, and by when
  tell-customers -> move-customers [customers-told]: the customers who
    have been told, the date, and anything they asked for
  move-customers -> close-access [reassigned-customers]: the customers
    now held by a named owner, so no access is closed while somebody
    still depends on it
  finish-in-flight -> close-access [closed-work]: the work closed,
    transferred or paid, and anything left open with the reason
  close-access -> pay-and-recover [access-ended]: the access ended and
    the dates, so the final settlement counts to a real last day
  pay-and-recover -> confirm-exit [final-settlement]: what was paid and
    recovered, and anything still in dispute
  confirm-exit -> record-learnings [exit-confirmation]: the exit as
    confirmed, with every item that could not be closed named
deviations:
  decide-to-end -> legal-read [position-unclear]: the legal position is
    not clear enough to decide on, so what would have to be true is
    read out of the agreement again
  tell-partner -> check-exit-terms [notice-does-not-count]: the form,
    the address or the timing did not match what the agreement
    requires, so the terms are read again and the notice served again
  agree-handover -> write-plan [partner-will-not-take-part]: the
    partner will not agree the handover, so the plan is rewritten for a
    one-sided wind-down
  tell-customers -> agree-handover [customer-will-not-move]: a customer
    will not be moved, so what they asked for goes back to the handover
    rather than the customer being moved by force
  close-access -> finish-in-flight [access-still-needed]: work is still
    running on an access that was closed, so the access is restored for
    that work and the work is finished first
  confirm-exit -> close-access [something-still-open]: the check finds
    something still open, so the access, the customers and the work are
    closed off again
bindings:
  roster:  <who holds each role - agents claiming the abstract agents
           above, the partner lead who worked the relationship, the
           legal reviewer who reads the agreement, the finance partner
           who settles the money, the customer success lead who takes
           the customers, and the channel leader who decides>
  systems: the partner record (write), the agreement record (read),
           the CRM (write), <your deal registration system> (write),
           <your finance system> (write), the partner portal (write),
           <your price list system> (write),
           <your support ticketing system> (write),
           the notification channel (write), <your identity system>
           (write)
  data:    the signed agreement at its current version, <your notice
           periods>, <your in-flight rules>, the customer list as of
           <the decision date>, <your exit checklist>
policy:
  the agreement is read before anything is decided, and the run follows
    the notice period it sets even when the reason is serious
  ending the relationship is decided by a person and is never delegated
    to an agent
  no customer loses support, a renewal date or a named contact because
    the partner is leaving, and no access is closed while a customer
    still depends on it
  every customer hears the change from <who> before it reaches them,
    and hears who serves them next in the same message
  a partner is paid what they earned up to the last day, whatever the
    reason for ending it
  the last day the partner may sell is stated once, in writing, and is
    the same date in the plan, the notice and the systems
  every obligation that survives the ending is written down and given
    an owner inside the company
  the run does not close while any customer, deal, delivery or access
    is still open, and anything that cannot be closed is named in the
    confirmation rather than left out of it
measures:
  cycle time: <target> from the decision to the confirmed exit
  coverage: <target> share of the partner's customers moved to a named
            owner before their support changed
  volume: <endings per period>, read as a share of partners under
          agreement
  quality gate: <sample size> of exits checked each <period> for closed
                access, settled money and no customer left unowned
```
Take it somewhere

Use this process in Microsoft Agent Framework

Paste this into an assistant that can read the web, such as Claude, ChatGPT or Cursor. It reads the specification and the current Agent Framework documentation, then writes two files: the workflow, and a note on what did not survive the translation. Read the note first. What a runtime cannot express is the part worth arguing about, and this process is a draft to argue with.

400 lines · the document is inside it, so nothing else is needed
Convert the business process below into a runnable Microsoft Agent Framework workflow:
one Python file with Executor classes, a WorkflowBuilder, typed edges,
request_info gates and durable checkpoint storage.

The document is a reference process written to the Agent Processes
specification. Read the specification before you start, because it defines
terms that look ordinary and are not:

  https://agentcatalog.com/spec/agent-processes

Sections 6 (the phase graph), 6.5.1 (exception edges), 6.7.1 (deviations),
7 (automation) and 8 (handoffs) are the ones this conversion turns on.

Then read the current documentation for the primitives you will need, rather
than relying on what you remember of the API:

  https://learn.microsoft.com/en-us/agent-framework/workflows/human-in-the-loop
    ctx.request_info, @response_handler, and answering a parked run later
  https://learn.microsoft.com/en-us/agent-framework/workflows/checkpoints
    what a checkpoint holds, and allowed_checkpoint_types
  https://learn.microsoft.com/en-us/agent-framework/concepts/workflows/edges
    add_edge with condition, add_fan_in_edges, add_switch_case_edge_group
  https://learn.microsoft.com/en-us/agent-framework/concepts/workflows/state
    ctx.set_state and ctx.get_state as they actually are today

WHAT THE DOCUMENT ASKS FOR

These hold wherever the process lands, and they matter more than style.

1. Each phase under `phases:` becomes one step, and keeps its name.

2. `after:` gives the edges. `after: a + b` is a join and waits for BOTH.
   Reading it as "either" is the defect the specification calls out by name.

3. Every handoff carries a key in square brackets. Each key becomes one field
   on the run's state, named exactly as the key with hyphens turned into
   underscores, and the sentence beside it becomes that field's comment. The key
   is the stable name; the sentence is prose that may be rewritten.

4. A phase MUST NOT begin before its inbound handoff exists. Where that is
   checkable, check it in the step rather than assuming it.

5. `automation: never` is a gate a person signs. The run stops there and does
   not continue until a person's decision comes back. Do not turn one into a
   notification, a log line, or an automatic transition, whatever the queue
   looks like.

6. Each line under `deviations:` is a backward or sideways edge, returning to
   the phase named on the right. The key in brackets names it, and that name
   belongs in the code.

7. A phase whose `after:` reads like "X or Y, whichever could not finish" is an
   exception edge: it is entered when those phases FAIL, not when they succeed.
   Do not wire it as an ordinary successor.

8. Anything in angle brackets is a blank the adopting organization fills in.
   Leave each one as a named constant at the top of the file with a TODO. Do not
   invent a value, a threshold or a date.

9. Record the document's `from:` line at the top of the file, so it says which
   reference process and which version it was generated from.

10. Run-scoped lines under `run-scoped:` are work that runs alongside the whole
    process rather than at one point in it, and a run may not close while one is
    unfinished. Say in the code what you did about them, including if the answer
    is that the runtime has nowhere to put them.

HOW THAT LOOKS IN MICROSOFT AGENT FRAMEWORK

11. Write for Python, and read those pages before writing a line. This API has
    moved: `set_shared_state`, `RequestInfoExecutor`, `RequestInfoMessage` and
    `send_responses_streaming` are all in the training data and none of them exist
    any more. The .NET workflow API differs in kind rather than in spelling, so a
    file written for one does not port by renaming.

12. A phase is a class deriving from `Executor` whose `super().__init__(id=...)`
    takes the phase name verbatim. The id is not cosmetic: a checkpoint stores a
    signature over the topology and the executor ids, so an id built from a run, a
    timestamp or a counter cannot be resumed into.

13. Give each phase a `@handler` method and move work on with
    `await ctx.send_message(...)`. A handler that returns without sending is a dead
    end: the branch stops, the run converges, and it reports success. So a phase
    you are deliberately leaving unimplemented must still send a placeholder
    onward. Do not stub with `raise NotImplementedError`, which fails the run
    instead of leaving it runnable.

14. `after: a` is `builder.add_edge(a, b)`. `after: a + b` is
    `builder.add_fan_in_edges([a, b], target)`, and the target's handler must be
    annotated `list[T]`, because a fan-in delivers one aggregated list rather than
    the separate messages. A handler typed for the single value is dropped as a
    mismatch with nothing raised.

15. The join is the trap here, and it is the opposite of LangGraph's. The
    barrier re-arms: it clears its buffer when it fires and then demands a fresh
    message from every source. So a deviation that re-enters ONE arm parks the
    run forever waiting for an arm that will not run again, and the workflow ends
    IDLE reporting success. Wherever a deviation re-enters one arm of a join,
    replace the barrier with an ordinary edge from each arm into a small executor
    that records each arrival with `ctx.set_state` and only forwards when every
    expected key is present, and say in a comment that putting `add_fan_in_edges`
    back reintroduces the stall.

16. A phase that is both a join target and a deviation target needs two
    handlers, one annotated `list[T]` for the barrier and one annotated `T` for the
    backward message. Write only the list handler and every backward edge into it
    is discarded as a type mismatch, silently.

17. `automation: never` is `await ctx.request_info(request_data=...,
    response_type=...)` inside the phase, answered by a `@response_handler` on the
    same executor whose annotations match those exact types. The run parks at
    `IDLE_WITH_PENDING_REQUESTS` and the host answers with
    `workflow.run(stream=True, responses={request_id: value})`. If no handler
    matches the pair, the framework logs a warning and parks anyway, so the gate
    reads as working right up until somebody asks why the approval did not take.

18. A gate is only a gate if the wait survives a restart, so pass
    `checkpoint_storage=FileCheckpointStorage(...)` to the builder. Checkpointing
    is off by default and `InMemoryCheckpointStorage` reads as configured while
    persisting nothing. Register every handoff payload type in
    `allowed_checkpoint_types`, or the first restore raises. Anything an executor
    keeps as an instance attribute is absent after a restore unless you export it
    from `on_checkpoint_save` and read it back in `on_checkpoint_restore`, and it
    comes back empty rather than missing.

19. Each line under `deviations:` is `builder.add_edge(source, earlier,
    condition=fn)` with `fn` named after the key. Cycles are legal and unchecked,
    but raise `max_iterations` well above its default of 100, because several live
    cycles will exhaust a budget sized for a straight line and fail with a message
    about convergence that reads like a broken graph. Keep the ordinary forward
    edge unconditional and add each deviation beside it: a condition that returns
    false is dropped with no event, so a forward path expressed as a condition
    dies silently on every normal run, which is most of them.

20. Handoff values go in `ctx.set_state(key, value)` and come back from
    `ctx.get_state(key)`, untyped and unchecked. A write is visible to its writer
    at once and to everyone else only in the next superstep, and two writers of one
    key in a superstep keep the last write. Never read a key in the same superstep
    another phase wrote it.

21. There are no timers, no deadlines and no scheduled wakes. Nothing in
    `run-scoped:` becomes an executor and `by:` has no expression at all, so write
    them as comments naming where they start and stop, and say plainly in the
    fidelity note that a run can close over an unfinished run-scoped line. Do not
    fake a deadline with a sleep inside a handler, which blocks the whole superstep
    barrier, and never let an expiring wait release a gate.

Produce a second file alongside it, `FIDELITY.md`, and treat it as the more
important of the two. The code is for whoever builds this. The fidelity note
is for whoever has to decide whether this platform suits the process at all,
and that is usually a different person who will never read the code.

It has three parts.

**What came across.** Briefly: how many phases became steps, how many handoff
keys became state fields, which gates stop the run, which deviations became
edges. Counts and names, not reassurance.

**What did not, and what was done instead.** One entry per gap. For each one,
say what the document requires, what the platform can actually express, what
you did in its place, and what breaks if somebody later removes your
workaround. This last part matters most: a workaround nobody understands is a
workaround somebody deletes.

**What a person still has to decide.** The blanks are not a translation
failure, they are the point of a reference process, so list what has to be
filled in before this could run against anything real, and say which of those
choices the platform constrains.

Write it in plain English for somebody who has not read the specification, and
do not soften it. A translation of a reference process is a draft to argue
with, not a build artifact, and the honest account of what was lost is the most
useful thing you will produce.

Here is the process document.

```
PROCESS: end a partner relationship    id: <team>/end-a-partner-relationship  v1
from: ref/prt/end-a-partner-relationship v1
owner: <who>                          effective: <date>
trigger: <your partner review process> reports a partner still behind
         after <how many> rounds, a term of the agreement is breached,
         or either side gives notice
         watch: record=<partner review>
                system=<your partner review process>
                change=<a review reports a partner still behind after
                the set number of rounds>
         or watch: record=<the agreement>
                system=<where breaches are recorded>
                change=<a term of the agreement is breached>
         or watch: record=<notice to end>
                system=<where notices are served>
                change=<either side gives notice>
concurrency: one run per partner, and a partner in this run is out of
             every review and tiering round while it is open
goal: the relationship ended on the terms the agreement sets, with
      every customer the partner held moved to a named owner before
      their support changes, every open deal and delivery finished or
      transferred, the money settled both ways, and no access left open
phases:
  take-in-reason  - human: what happened, who is asking to end it, and
                    what has already been tried
                    owner: partner-manager    after: trigger
                    automation: <level>
  check-exit-terms - runs collect-and-report: the notice period, the
                    termination grounds, the clauses that survive, and
                    what the agreement says may not be cut off
                    owner: partner-manager    after: take-in-reason
                    by: <days>                automation: <level>
  legal-read      - human: whether the grounds hold, what ending it
                    costs, and what the company still owes afterwards
                    owner: <your legal role>  after: check-exit-terms
                    by: <days>                automation: never
  decide-to-end   - convenes decide-and-announce: wind down, or one
                    more attempt to repair on stated terms and a date,
                    naming who decided it and on what
                    owner: <your channel leadership role>
                    after: legal-read
                    automation: never
  list-customers  - runs collect-and-report: every customer the partner
                    holds, with the contract, the renewal date, the
                    support arrangement and who at the customer to call
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  list-in-flight  - runs collect-and-report: open deals, registrations
                    still live, deliveries part done, support cases,
                    and claims against funds not yet paid
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  settle-money    - runs allocate-and-reconcile: commissions earned,
                    funds committed, rebates due, and anything the
                    partner owes back, each line with its evidence
                    owner: margin-keeper      after: decide-to-end
                    by: <days>                automation: <level>
  write-plan      - human: the dates, the owner of each step, what
                    stops when, and the last day the partner may sell
                    owner: partner-manager
                    after: list-customers + list-in-flight + settle-money
                    by: <days>                automation: <level>
  tell-partner    - human: the notice served in the form and to the
                    address the agreement names, on a recorded date,
                    with the wind-down plan attached
                    owner: partner-manager    after: write-plan
                    automation: never
  agree-handover  - convenes briefing: who tells each customer, in what
                    order, with what said, and what the partner keeps
                    doing until each customer has moved
                    owner: partner-manager    after: tell-partner
                    by: <days>                automation: <level>
  tell-customers  - human: each customer hears the change, who serves
                    them next, from what date, and that their contract
                    and support continue
                    owner: <your customer success role>
                    after: agree-handover
                    by: <days>                automation: never
  move-customers  - human: contracts, support routing, renewals and
                    named contacts reassigned to <who>, customer by
                    customer, with a date against each
                    owner: partner-manager    after: tell-customers
                    by: <days>                automation: <level>
  finish-in-flight - human: every open deal, registration, delivery and
                    claim closed, transferred or paid out under <your
                    in-flight rules>
                    owner: partner-manager    after: agree-handover
                    by: <days>                automation: <level>
  close-access    - human: the portal, the systems, the price lists,
                    the lead flow, the tier and its margins, and the
                    right to use the name, all ended on a stated date
                    owner: partner-manager
                    after: move-customers + finish-in-flight
                    by: <days>                automation: <level>
  pay-and-recover - runs allocate-and-reconcile: the final settlement
                    paid and the amounts recovered, against the lines
                    the money step agreed
                    owner: margin-keeper      after: close-access
                    by: <days>                automation: <level>
  confirm-exit    - runs assessment: nothing open in any system, no
                    customer without an owner, no access still live,
                    and every surviving obligation written down
                    owner: partner-monitor    after: pay-and-recover
                    by: <days>                automation: <level>
  record-learnings - convenes debrief: what the signals were, when they
                    first showed, and what the program changes so the
                    next one is seen sooner
                    owner: partner-manager    after: confirm-exit
                    automation: <level>
run-scoped:
  customers - runs roll-call                    owner: partner-monitor
              every: <cadence>
              from: tell-customers   until: confirm-exit
  money     - runs allocate-and-reconcile       owner: margin-keeper
              from: settle-money   until: run close
handoffs:
  take-in-reason -> check-exit-terms [ending-reason]: what happened,
    dated, with the evidence behind it and what was already tried
  check-exit-terms -> legal-read [exit-clauses]: the clauses that
    apply, quoted from the agreement at the version that was signed
  legal-read -> decide-to-end [legal-position]: whether the grounds
    hold, what it costs, and what survives the ending
  decide-to-end -> list-customers [ending-decision]: the decision and
    the date it applies from, so the customer list is taken as of that
    date
  decide-to-end -> list-in-flight [last-sell-date]: the same decision,
    so the last day the partner may sell is known before the lists are
    drawn
  decide-to-end -> settle-money [money-cut-off]: the same decision, so
    the money is counted to a date rather than to an argument
  list-customers -> write-plan [customer-list]: every customer, with
    the contract, the renewal date and who at the customer has to be
    called
  list-in-flight -> write-plan [open-work]: everything still open, with
    what it is worth and who is waiting on it
  settle-money -> write-plan [money-position]: what is owed each way,
    with the evidence for every line and every disputed line marked as
    disputed
  write-plan -> tell-partner [wind-down-plan]: the plan, the dates, and
    the last day the partner may sell
  tell-partner -> agree-handover [served-notice]: the notice as served,
    with the date and the form it was served in
  agree-handover -> tell-customers [handover-order]: who tells each
    customer, in what order, and what is said, agreed by both sides
    where possible
  agree-handover -> finish-in-flight [in-flight-split]: what the
    partner finishes, what somebody else takes over, and by when
  tell-customers -> move-customers [customers-told]: the customers who
    have been told, the date, and anything they asked for
  move-customers -> close-access [reassigned-customers]: the customers
    now held by a named owner, so no access is closed while somebody
    still depends on it
  finish-in-flight -> close-access [closed-work]: the work closed,
    transferred or paid, and anything left open with the reason
  close-access -> pay-and-recover [access-ended]: the access ended and
    the dates, so the final settlement counts to a real last day
  pay-and-recover -> confirm-exit [final-settlement]: what was paid and
    recovered, and anything still in dispute
  confirm-exit -> record-learnings [exit-confirmation]: the exit as
    confirmed, with every item that could not be closed named
deviations:
  decide-to-end -> legal-read [position-unclear]: the legal position is
    not clear enough to decide on, so what would have to be true is
    read out of the agreement again
  tell-partner -> check-exit-terms [notice-does-not-count]: the form,
    the address or the timing did not match what the agreement
    requires, so the terms are read again and the notice served again
  agree-handover -> write-plan [partner-will-not-take-part]: the
    partner will not agree the handover, so the plan is rewritten for a
    one-sided wind-down
  tell-customers -> agree-handover [customer-will-not-move]: a customer
    will not be moved, so what they asked for goes back to the handover
    rather than the customer being moved by force
  close-access -> finish-in-flight [access-still-needed]: work is still
    running on an access that was closed, so the access is restored for
    that work and the work is finished first
  confirm-exit -> close-access [something-still-open]: the check finds
    something still open, so the access, the customers and the work are
    closed off again
bindings:
  roster:  <who holds each role - agents claiming the abstract agents
           above, the partner lead who worked the relationship, the
           legal reviewer who reads the agreement, the finance partner
           who settles the money, the customer success lead who takes
           the customers, and the channel leader who decides>
  systems: the partner record (write), the agreement record (read),
           the CRM (write), <your deal registration system> (write),
           <your finance system> (write), the partner portal (write),
           <your price list system> (write),
           <your support ticketing system> (write),
           the notification channel (write), <your identity system>
           (write)
  data:    the signed agreement at its current version, <your notice
           periods>, <your in-flight rules>, the customer list as of
           <the decision date>, <your exit checklist>
policy:
  the agreement is read before anything is decided, and the run follows
    the notice period it sets even when the reason is serious
  ending the relationship is decided by a person and is never delegated
    to an agent
  no customer loses support, a renewal date or a named contact because
    the partner is leaving, and no access is closed while a customer
    still depends on it
  every customer hears the change from <who> before it reaches them,
    and hears who serves them next in the same message
  a partner is paid what they earned up to the last day, whatever the
    reason for ending it
  the last day the partner may sell is stated once, in writing, and is
    the same date in the plan, the notice and the systems
  every obligation that survives the ending is written down and given
    an owner inside the company
  the run does not close while any customer, deal, delivery or access
    is still open, and anything that cannot be closed is named in the
    confirmation rather than left out of it
measures:
  cycle time: <target> from the decision to the confirmed exit
  coverage: <target> share of the partner's customers moved to a named
            owner before their support changed
  volume: <endings per period>, read as a share of partners under
          agreement
  quality gate: <sample size> of exits checked each <period> for closed
                access, settled money and no customer left unowned
```
Take it somewhere

Use this process in CrewAI Flows

Paste this into an assistant that can read the web, such as Claude, ChatGPT or Cursor. It reads the specification and the current CrewAI documentation, then writes two files: the flow, and a note on what did not survive the translation. Read the note first. What a runtime cannot express is the part worth arguing about, and this process is a draft to argue with.

405 lines · the document is inside it, so nothing else is needed
Convert the business process below into a runnable CrewAI Flow:
one Python file with a Pydantic state model, one Flow subclass, @start,
@listen, @router and a durable human feedback provider.

The document is a reference process written to the Agent Processes
specification. Read the specification before you start, because it defines
terms that look ordinary and are not:

  https://agentcatalog.com/spec/agent-processes

Sections 6 (the phase graph), 6.5.1 (exception edges), 6.7.1 (deviations),
7 (automation) and 8 (handoffs) are the ones this conversion turns on.

Then read the current documentation for the primitives you will need, rather
than relying on what you remember of the API:

  https://docs.crewai.com/en/concepts/flows
    Flow, @start, @listen, @router, and_, or_, state, kickoff, plot
  https://docs.crewai.com/en/learn/human-feedback-in-flows
    @human_feedback, the provider protocol, from_pending and resume
  https://docs.crewai.com/en/guides/flows/mastering-flow-state
    @persist and what persistence actually promises, which is less than it sounds

WHAT THE DOCUMENT ASKS FOR

These hold wherever the process lands, and they matter more than style.

1. Each phase under `phases:` becomes one step, and keeps its name.

2. `after:` gives the edges. `after: a + b` is a join and waits for BOTH.
   Reading it as "either" is the defect the specification calls out by name.

3. Every handoff carries a key in square brackets. Each key becomes one field
   on the run's state, named exactly as the key with hyphens turned into
   underscores, and the sentence beside it becomes that field's comment. The key
   is the stable name; the sentence is prose that may be rewritten.

4. A phase MUST NOT begin before its inbound handoff exists. Where that is
   checkable, check it in the step rather than assuming it.

5. `automation: never` is a gate a person signs. The run stops there and does
   not continue until a person's decision comes back. Do not turn one into a
   notification, a log line, or an automatic transition, whatever the queue
   looks like.

6. Each line under `deviations:` is a backward or sideways edge, returning to
   the phase named on the right. The key in brackets names it, and that name
   belongs in the code.

7. A phase whose `after:` reads like "X or Y, whichever could not finish" is an
   exception edge: it is entered when those phases FAIL, not when they succeed.
   Do not wire it as an ordinary successor.

8. Anything in angle brackets is a blank the adopting organization fills in.
   Leave each one as a named constant at the top of the file with a TODO. Do not
   invent a value, a threshold or a date.

9. Record the document's `from:` line at the top of the file, so it says which
   reference process and which version it was generated from.

10. Run-scoped lines under `run-scoped:` are work that runs alongside the whole
    process rather than at one point in it, and a run may not close while one is
    unfinished. Say in the code what you did about them, including if the answer
    is that the runtime has nowhere to put them.

HOW THAT LOOKS IN CREWAI FLOWS

11. Build a Flow, not a Crew. A Crew is a team of roles with no graph, no join,
    no persistence handle and no gate, and cannot express this document at all.
    Each phase is one method on a single `Flow` subclass, keeping its name with
    hyphens turned into underscores. A phase that genuinely needs role-based agents
    builds its own Crew inside its own method body, and the Flow stays the graph.

12. Declare the state as a Pydantic model bound as the type parameter,
    `class NegotiateTheAgreement(Flow[NegotiationState])`, and read and write
    `self.state.field`. Never use the untyped dict form: the handoff keys are this
    process's memory, and an untyped dict turns a misspelt key into a handoff that
    is silently absent. Keep the auto-injected `id` field, which is what every
    resume depends on.

13. `after: a` is `@listen(a)`. `after: a + b` is `@listen(and_(a, b))`. Never
    write `or_` where the document writes `+`.

14. Check every inbound handoff at the top of the method and raise if one is
    missing. `@listen` says when a method may run and says nothing about what is
    in hand when it does.

15. The join is the trap, and it is proven rather than theoretical. `and_()`
    empties its accumulator the moment it fires, so re-entering BOTH arms works
    forever, and re-entering ONE arm after it has fired leaves it holding a single
    trigger and waiting for the other for good. The cascade drains, CrewAI prints
    that the flow completed, and `kickoff()` returns normally. So for any joining
    phase that a deviation can send work back into, do not use `and_()` at all:
    make the join a `@router` that both arms trigger, which reads the state fields
    and emits its label only when every inbound handoff is present. A router is
    re-evaluated against durable state every time and is never suppressed by the
    once-fired set.

16. Do not write a phase as `@listen(or_(and_(a, b), "some_label"))`. There is
    one accumulator per listener, shared across every branch of its condition and
    wiped when any branch satisfies, so the label firing while the join is half
    full erases the arm that had already arrived.

17. `automation: never` is `@human_feedback(message=..., provider=...)` stacked
    under the method's `@listen`, with a provider whose `request_feedback` raises
    `HumanFeedbackPending`. The run then persists, returns that object from
    `kickoff()`, and a different process answers later with `from_pending(flow_id,
    persistence)` and `resume(text)`. Do not take the default `ConsoleProvider`,
    which calls `input()`: that gate exists only while somebody is watching a
    terminal, and a run started by a scheduler either hangs or takes an empty
    string.

18. Silence must not approve, and the platform's default is that it does. With
    `emit=[...]` set, an empty resume collapses to `default_outcome`, or to the
    first label when that is unset, with no model consulted and nobody named. Treat
    an empty or unrecognised answer as a refusal in your own router. And write the
    approver's name and the time onto the state yourself, because
    `HumanFeedbackResult` carries the text, the outcome and a timestamp but has no
    field for the person, which the specification requires.

19. Each line under `deviations:` is a `@router` named after the key, returning
    a label named after the same key, with the target subscribing as
    `@listen(or_(normal_trigger, "the_label"))`. Route rather than listen
    directly, because a router is re-evaluated on every cycle while a top-level
    `or_` listener is suppressed after it first fires.

20. An exception edge is a `try` and `except` around the failing phase's body,
    recording the failure on the state and emitting an exception label from a
    router. Wiring it as `@listen(or_(x, y))` fires when those phases SUCCEED, so
    the clearing phase would run on every healthy run.

21. An unimplemented phase is a method with the document's own sentence as its
    docstring and a bare `pass`, which is safe because listeners still fire on a
    `None` return. An unimplemented `@router` is not safe: returning `None` emits
    no label, every phase below it disappears from the run including the gates, and
    the flow reports success. A stub router must return a hard-coded label with a
    TODO beside it, or raise.

22. Turn persistence on with `@persist(SQLiteFlowPersistence(...))`, then treat
    every phase that performs a real act as something that will run twice.
    Persistence saves the state fields and nothing else, so a restart rehydrates
    the data and runs the graph again from `@start`: a flow that had already sent a
    written refusal sends a second one. Guard each acting phase with a state field
    it checks and sets.

23. There are no timers, no deadlines and no cadences, and `run-scoped:` has no
    counterpart at all. Put each `by:` value as a named constant, name the
    run-scoped lines in the module docstring as unimplemented obligations, and say
    in the fidelity note that no deadline in this document is enforced by anything.
    These absences produce no diagnostic whatsoever, which is exactly why they have
    to be written down.

Produce a second file alongside it, `FIDELITY.md`, and treat it as the more
important of the two. The code is for whoever builds this. The fidelity note
is for whoever has to decide whether this platform suits the process at all,
and that is usually a different person who will never read the code.

It has three parts.

**What came across.** Briefly: how many phases became steps, how many handoff
keys became state fields, which gates stop the run, which deviations became
edges. Counts and names, not reassurance.

**What did not, and what was done instead.** One entry per gap. For each one,
say what the document requires, what the platform can actually express, what
you did in its place, and what breaks if somebody later removes your
workaround. This last part matters most: a workaround nobody understands is a
workaround somebody deletes.

**What a person still has to decide.** The blanks are not a translation
failure, they are the point of a reference process, so list what has to be
filled in before this could run against anything real, and say which of those
choices the platform constrains.

Write it in plain English for somebody who has not read the specification, and
do not soften it. A translation of a reference process is a draft to argue
with, not a build artifact, and the honest account of what was lost is the most
useful thing you will produce.

Here is the process document.

```
PROCESS: end a partner relationship    id: <team>/end-a-partner-relationship  v1
from: ref/prt/end-a-partner-relationship v1
owner: <who>                          effective: <date>
trigger: <your partner review process> reports a partner still behind
         after <how many> rounds, a term of the agreement is breached,
         or either side gives notice
         watch: record=<partner review>
                system=<your partner review process>
                change=<a review reports a partner still behind after
                the set number of rounds>
         or watch: record=<the agreement>
                system=<where breaches are recorded>
                change=<a term of the agreement is breached>
         or watch: record=<notice to end>
                system=<where notices are served>
                change=<either side gives notice>
concurrency: one run per partner, and a partner in this run is out of
             every review and tiering round while it is open
goal: the relationship ended on the terms the agreement sets, with
      every customer the partner held moved to a named owner before
      their support changes, every open deal and delivery finished or
      transferred, the money settled both ways, and no access left open
phases:
  take-in-reason  - human: what happened, who is asking to end it, and
                    what has already been tried
                    owner: partner-manager    after: trigger
                    automation: <level>
  check-exit-terms - runs collect-and-report: the notice period, the
                    termination grounds, the clauses that survive, and
                    what the agreement says may not be cut off
                    owner: partner-manager    after: take-in-reason
                    by: <days>                automation: <level>
  legal-read      - human: whether the grounds hold, what ending it
                    costs, and what the company still owes afterwards
                    owner: <your legal role>  after: check-exit-terms
                    by: <days>                automation: never
  decide-to-end   - convenes decide-and-announce: wind down, or one
                    more attempt to repair on stated terms and a date,
                    naming who decided it and on what
                    owner: <your channel leadership role>
                    after: legal-read
                    automation: never
  list-customers  - runs collect-and-report: every customer the partner
                    holds, with the contract, the renewal date, the
                    support arrangement and who at the customer to call
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  list-in-flight  - runs collect-and-report: open deals, registrations
                    still live, deliveries part done, support cases,
                    and claims against funds not yet paid
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  settle-money    - runs allocate-and-reconcile: commissions earned,
                    funds committed, rebates due, and anything the
                    partner owes back, each line with its evidence
                    owner: margin-keeper      after: decide-to-end
                    by: <days>                automation: <level>
  write-plan      - human: the dates, the owner of each step, what
                    stops when, and the last day the partner may sell
                    owner: partner-manager
                    after: list-customers + list-in-flight + settle-money
                    by: <days>                automation: <level>
  tell-partner    - human: the notice served in the form and to the
                    address the agreement names, on a recorded date,
                    with the wind-down plan attached
                    owner: partner-manager    after: write-plan
                    automation: never
  agree-handover  - convenes briefing: who tells each customer, in what
                    order, with what said, and what the partner keeps
                    doing until each customer has moved
                    owner: partner-manager    after: tell-partner
                    by: <days>                automation: <level>
  tell-customers  - human: each customer hears the change, who serves
                    them next, from what date, and that their contract
                    and support continue
                    owner: <your customer success role>
                    after: agree-handover
                    by: <days>                automation: never
  move-customers  - human: contracts, support routing, renewals and
                    named contacts reassigned to <who>, customer by
                    customer, with a date against each
                    owner: partner-manager    after: tell-customers
                    by: <days>                automation: <level>
  finish-in-flight - human: every open deal, registration, delivery and
                    claim closed, transferred or paid out under <your
                    in-flight rules>
                    owner: partner-manager    after: agree-handover
                    by: <days>                automation: <level>
  close-access    - human: the portal, the systems, the price lists,
                    the lead flow, the tier and its margins, and the
                    right to use the name, all ended on a stated date
                    owner: partner-manager
                    after: move-customers + finish-in-flight
                    by: <days>                automation: <level>
  pay-and-recover - runs allocate-and-reconcile: the final settlement
                    paid and the amounts recovered, against the lines
                    the money step agreed
                    owner: margin-keeper      after: close-access
                    by: <days>                automation: <level>
  confirm-exit    - runs assessment: nothing open in any system, no
                    customer without an owner, no access still live,
                    and every surviving obligation written down
                    owner: partner-monitor    after: pay-and-recover
                    by: <days>                automation: <level>
  record-learnings - convenes debrief: what the signals were, when they
                    first showed, and what the program changes so the
                    next one is seen sooner
                    owner: partner-manager    after: confirm-exit
                    automation: <level>
run-scoped:
  customers - runs roll-call                    owner: partner-monitor
              every: <cadence>
              from: tell-customers   until: confirm-exit
  money     - runs allocate-and-reconcile       owner: margin-keeper
              from: settle-money   until: run close
handoffs:
  take-in-reason -> check-exit-terms [ending-reason]: what happened,
    dated, with the evidence behind it and what was already tried
  check-exit-terms -> legal-read [exit-clauses]: the clauses that
    apply, quoted from the agreement at the version that was signed
  legal-read -> decide-to-end [legal-position]: whether the grounds
    hold, what it costs, and what survives the ending
  decide-to-end -> list-customers [ending-decision]: the decision and
    the date it applies from, so the customer list is taken as of that
    date
  decide-to-end -> list-in-flight [last-sell-date]: the same decision,
    so the last day the partner may sell is known before the lists are
    drawn
  decide-to-end -> settle-money [money-cut-off]: the same decision, so
    the money is counted to a date rather than to an argument
  list-customers -> write-plan [customer-list]: every customer, with
    the contract, the renewal date and who at the customer has to be
    called
  list-in-flight -> write-plan [open-work]: everything still open, with
    what it is worth and who is waiting on it
  settle-money -> write-plan [money-position]: what is owed each way,
    with the evidence for every line and every disputed line marked as
    disputed
  write-plan -> tell-partner [wind-down-plan]: the plan, the dates, and
    the last day the partner may sell
  tell-partner -> agree-handover [served-notice]: the notice as served,
    with the date and the form it was served in
  agree-handover -> tell-customers [handover-order]: who tells each
    customer, in what order, and what is said, agreed by both sides
    where possible
  agree-handover -> finish-in-flight [in-flight-split]: what the
    partner finishes, what somebody else takes over, and by when
  tell-customers -> move-customers [customers-told]: the customers who
    have been told, the date, and anything they asked for
  move-customers -> close-access [reassigned-customers]: the customers
    now held by a named owner, so no access is closed while somebody
    still depends on it
  finish-in-flight -> close-access [closed-work]: the work closed,
    transferred or paid, and anything left open with the reason
  close-access -> pay-and-recover [access-ended]: the access ended and
    the dates, so the final settlement counts to a real last day
  pay-and-recover -> confirm-exit [final-settlement]: what was paid and
    recovered, and anything still in dispute
  confirm-exit -> record-learnings [exit-confirmation]: the exit as
    confirmed, with every item that could not be closed named
deviations:
  decide-to-end -> legal-read [position-unclear]: the legal position is
    not clear enough to decide on, so what would have to be true is
    read out of the agreement again
  tell-partner -> check-exit-terms [notice-does-not-count]: the form,
    the address or the timing did not match what the agreement
    requires, so the terms are read again and the notice served again
  agree-handover -> write-plan [partner-will-not-take-part]: the
    partner will not agree the handover, so the plan is rewritten for a
    one-sided wind-down
  tell-customers -> agree-handover [customer-will-not-move]: a customer
    will not be moved, so what they asked for goes back to the handover
    rather than the customer being moved by force
  close-access -> finish-in-flight [access-still-needed]: work is still
    running on an access that was closed, so the access is restored for
    that work and the work is finished first
  confirm-exit -> close-access [something-still-open]: the check finds
    something still open, so the access, the customers and the work are
    closed off again
bindings:
  roster:  <who holds each role - agents claiming the abstract agents
           above, the partner lead who worked the relationship, the
           legal reviewer who reads the agreement, the finance partner
           who settles the money, the customer success lead who takes
           the customers, and the channel leader who decides>
  systems: the partner record (write), the agreement record (read),
           the CRM (write), <your deal registration system> (write),
           <your finance system> (write), the partner portal (write),
           <your price list system> (write),
           <your support ticketing system> (write),
           the notification channel (write), <your identity system>
           (write)
  data:    the signed agreement at its current version, <your notice
           periods>, <your in-flight rules>, the customer list as of
           <the decision date>, <your exit checklist>
policy:
  the agreement is read before anything is decided, and the run follows
    the notice period it sets even when the reason is serious
  ending the relationship is decided by a person and is never delegated
    to an agent
  no customer loses support, a renewal date or a named contact because
    the partner is leaving, and no access is closed while a customer
    still depends on it
  every customer hears the change from <who> before it reaches them,
    and hears who serves them next in the same message
  a partner is paid what they earned up to the last day, whatever the
    reason for ending it
  the last day the partner may sell is stated once, in writing, and is
    the same date in the plan, the notice and the systems
  every obligation that survives the ending is written down and given
    an owner inside the company
  the run does not close while any customer, deal, delivery or access
    is still open, and anything that cannot be closed is named in the
    confirmation rather than left out of it
measures:
  cycle time: <target> from the decision to the confirmed exit
  coverage: <target> share of the partner's customers moved to a named
            owner before their support changed
  volume: <endings per period>, read as a share of partners under
          agreement
  quality gate: <sample size> of exits checked each <period> for closed
                access, settled money and no customer left unowned
```
Take it somewhere

Use this process in Google ADK

Paste this into an assistant that can read the web, such as Claude, ChatGPT or Cursor. It reads the specification and the current ADK documentation, then writes two files: the workflow, and a note on what did not survive the translation. Read the note first. What a runtime cannot express is the part worth arguing about, and this process is a draft to argue with.

396 lines · the document is inside it, so nothing else is needed
Convert the business process below into a runnable Google ADK workflow:
one Python file with a Workflow, nodes, routed edges, a JoinNode,
RequestInput gates and a persisting session service.

The document is a reference process written to the Agent Processes
specification. Read the specification before you start, because it defines
terms that look ordinary and are not:

  https://agentcatalog.com/spec/agent-processes

Sections 6 (the phase graph), 6.5.1 (exception edges), 6.7.1 (deviations),
7 (automation) and 8 (handoffs) are the ones this conversion turns on.

Then read the current documentation for the primitives you will need, rather
than relying on what you remember of the API:

  https://adk.dev/graphs/routes/
    nodes, tuple chains, Event(route=), JoinNode, back-edges
  https://adk.dev/graphs/human-input/
    RequestInput and the rerun_on_resume handoff
  https://adk.dev/runtime/resume/
    ResumabilityConfig, resuming by invocation id, at-least-once tools
  https://adk.dev/graphs/data-handling/
    Event.output against state, and the selector syntax in instructions

WHAT THE DOCUMENT ASKS FOR

These hold wherever the process lands, and they matter more than style.

1. Each phase under `phases:` becomes one step, and keeps its name.

2. `after:` gives the edges. `after: a + b` is a join and waits for BOTH.
   Reading it as "either" is the defect the specification calls out by name.

3. Every handoff carries a key in square brackets. Each key becomes one field
   on the run's state, named exactly as the key with hyphens turned into
   underscores, and the sentence beside it becomes that field's comment. The key
   is the stable name; the sentence is prose that may be rewritten.

4. A phase MUST NOT begin before its inbound handoff exists. Where that is
   checkable, check it in the step rather than assuming it.

5. `automation: never` is a gate a person signs. The run stops there and does
   not continue until a person's decision comes back. Do not turn one into a
   notification, a log line, or an automatic transition, whatever the queue
   looks like.

6. Each line under `deviations:` is a backward or sideways edge, returning to
   the phase named on the right. The key in brackets names it, and that name
   belongs in the code.

7. A phase whose `after:` reads like "X or Y, whichever could not finish" is an
   exception edge: it is entered when those phases FAIL, not when they succeed.
   Do not wire it as an ordinary successor.

8. Anything in angle brackets is a blank the adopting organization fills in.
   Leave each one as a named constant at the top of the file with a TODO. Do not
   invent a value, a threshold or a date.

9. Record the document's `from:` line at the top of the file, so it says which
   reference process and which version it was generated from.

10. Run-scoped lines under `run-scoped:` are work that runs alongside the whole
    process rather than at one point in it, and a run may not close while one is
    unfinished. Say in the code what you did about them, including if the answer
    is that the runtime has nowhere to put them.

HOW THAT LOOKS IN GOOGLE ADK

11. Build a `Workflow` from `google.adk.workflow`, and pin `google-adk>=2.0` in
    a comment. Do not use `SequentialAgent`, `ParallelAgent` or `LoopAgent`: they
    are deprecated in favour of the graph, and they carry their own defects around
    state and control flow. The documentation moved to adk.dev, and anything you
    remember about nesting agents rather than drawing a graph is out of date.

12. Each phase is one node keeping its name. Take the node kind from how the
    phase resolves rather than from taste: a `human:` or `system:` phase is a plain
    Python function node, and a `runs` or `convenes` phase is an `Agent`.

13. `after:` gives the edges, written as tuple chains in `edges=[...]`, and the
    trigger is the `"START"` keyword. Take the order only from `after:` lines and
    never from the order the phases are listed in.

14. `after: a + b` is a `JoinNode`, and it must be guarded, because this is the
    worst trap of any runtime here. The join fires when every static predecessor is
    marked COMPLETED, nothing ever un-completes a node, and stored outputs are
    never cleared. So after a deviation re-runs one arm, the join fires the instant
    that arm finishes and hands the next phase LAST PASS'S value for every arm that
    did not re-run. It does not stall, it proceeds with stale data, and nothing
    logs. Stamp each arm's output with a pass counter or a content hash, and have
    the phase after the join compare the stamps and refuse to run when they
    disagree.

15. Each line under `deviations:` is a routed back-edge: a router after the
    phase on the left returning `Event(route=...)`, named after the key in
    brackets, with one arm going back to the phase on the right and one going
    forward. An unconditional cycle raises at construction, which is the one place
    this model checks your work. Nothing budgets a routed cycle, so add your own
    count and stop rather than looping forever.

16. Give every router an explicit `DEFAULT_ROUTE` arm, and route it to a phase
    that stops and asks a person. A route value matching no key writes a log
    warning, ends that branch, and lets the run finish reporting success with the
    rest of the process never having happened.

17. `automation: never` is a `RequestInput` node of its own, never an `Agent`
    asking a question. Decorate it `@node(rerun_on_resume=False)` and yield
    `RequestInput(message=..., payload=..., response_schema=...)`, so the run
    stops, persists, and delivers the person's answer to the node's successor as
    its typed input. A resumed workflow runs its tools at least once, so any
    irreversible act needs its own duplicate guard.

18. Make the gates durable or say plainly that they are not. Wrap the graph in
    `App(..., resumability_config=ResumabilityConfig(is_resumable=True))` and pass
    a persisting session service, never the in-memory one. Note in the file that
    the command line and the web UI cannot resume a run, so whoever releases these
    gates needs an operator surface that somebody has to write.

19. Every `Agent` in the graph gets `mode="single_turn"` and no `sub_agents`.
    A non-empty `sub_agents` list silently adds a transfer tool, and a model that
    uses it runs a different agent in this node's place while the graph's outgoing
    edge fires on schedule regardless: the topology is honoured perfectly and the
    work belongs to somebody else.

20. Model failure as a route, not as an exception. A node that raises does not
    propagate: the failure is caught, recorded, and shuts the workflow down without
    raising to the caller. So a phase that can fail catches its own failure and
    returns `Event(route="could-not-finish")`, and the exception phase hangs off
    that arm.

21. Keep every blank as a named module-level constant and never interpolate one
    into an `instruction=` string. Angle brackets and curly braces are ADK's own
    data selector syntax inside instructions, so a blank pasted verbatim stops
    being a blank and becomes a selector.

22. `by:` and `not-before:` have no expression, and `@node(timeout=)` is not
    one: it is an in-process wall clock that cancels the node and, because failures
    are swallowed, ends the run silently rather than recording a missed deadline.
    Nothing in `run-scoped:` has an expression either, and it must not be faked as
    an ordinary node, because a node has to be reached and has to finish before
    anything downstream starts, which is the opposite of what those lines mean.
    Leave both out of the graph and name them in the fidelity note.

Produce a second file alongside it, `FIDELITY.md`, and treat it as the more
important of the two. The code is for whoever builds this. The fidelity note
is for whoever has to decide whether this platform suits the process at all,
and that is usually a different person who will never read the code.

It has three parts.

**What came across.** Briefly: how many phases became steps, how many handoff
keys became state fields, which gates stop the run, which deviations became
edges. Counts and names, not reassurance.

**What did not, and what was done instead.** One entry per gap. For each one,
say what the document requires, what the platform can actually express, what
you did in its place, and what breaks if somebody later removes your
workaround. This last part matters most: a workaround nobody understands is a
workaround somebody deletes.

**What a person still has to decide.** The blanks are not a translation
failure, they are the point of a reference process, so list what has to be
filled in before this could run against anything real, and say which of those
choices the platform constrains.

Write it in plain English for somebody who has not read the specification, and
do not soften it. A translation of a reference process is a draft to argue
with, not a build artifact, and the honest account of what was lost is the most
useful thing you will produce.

Here is the process document.

```
PROCESS: end a partner relationship    id: <team>/end-a-partner-relationship  v1
from: ref/prt/end-a-partner-relationship v1
owner: <who>                          effective: <date>
trigger: <your partner review process> reports a partner still behind
         after <how many> rounds, a term of the agreement is breached,
         or either side gives notice
         watch: record=<partner review>
                system=<your partner review process>
                change=<a review reports a partner still behind after
                the set number of rounds>
         or watch: record=<the agreement>
                system=<where breaches are recorded>
                change=<a term of the agreement is breached>
         or watch: record=<notice to end>
                system=<where notices are served>
                change=<either side gives notice>
concurrency: one run per partner, and a partner in this run is out of
             every review and tiering round while it is open
goal: the relationship ended on the terms the agreement sets, with
      every customer the partner held moved to a named owner before
      their support changes, every open deal and delivery finished or
      transferred, the money settled both ways, and no access left open
phases:
  take-in-reason  - human: what happened, who is asking to end it, and
                    what has already been tried
                    owner: partner-manager    after: trigger
                    automation: <level>
  check-exit-terms - runs collect-and-report: the notice period, the
                    termination grounds, the clauses that survive, and
                    what the agreement says may not be cut off
                    owner: partner-manager    after: take-in-reason
                    by: <days>                automation: <level>
  legal-read      - human: whether the grounds hold, what ending it
                    costs, and what the company still owes afterwards
                    owner: <your legal role>  after: check-exit-terms
                    by: <days>                automation: never
  decide-to-end   - convenes decide-and-announce: wind down, or one
                    more attempt to repair on stated terms and a date,
                    naming who decided it and on what
                    owner: <your channel leadership role>
                    after: legal-read
                    automation: never
  list-customers  - runs collect-and-report: every customer the partner
                    holds, with the contract, the renewal date, the
                    support arrangement and who at the customer to call
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  list-in-flight  - runs collect-and-report: open deals, registrations
                    still live, deliveries part done, support cases,
                    and claims against funds not yet paid
                    owner: partner-monitor    after: decide-to-end
                    by: <days>                automation: <level>
  settle-money    - runs allocate-and-reconcile: commissions earned,
                    funds committed, rebates due, and anything the
                    partner owes back, each line with its evidence
                    owner: margin-keeper      after: decide-to-end
                    by: <days>                automation: <level>
  write-plan      - human: the dates, the owner of each step, what
                    stops when, and the last day the partner may sell
                    owner: partner-manager
                    after: list-customers + list-in-flight + settle-money
                    by: <days>                automation: <level>
  tell-partner    - human: the notice served in the form and to the
                    address the agreement names, on a recorded date,
                    with the wind-down plan attached
                    owner: partner-manager    after: write-plan
                    automation: never
  agree-handover  - convenes briefing: who tells each customer, in what
                    order, with what said, and what the partner keeps
                    doing until each customer has moved
                    owner: partner-manager    after: tell-partner
                    by: <days>                automation: <level>
  tell-customers  - human: each customer hears the change, who serves
                    them next, from what date, and that their contract
                    and support continue
                    owner: <your customer success role>
                    after: agree-handover
                    by: <days>                automation: never
  move-customers  - human: contracts, support routing, renewals and
                    named contacts reassigned to <who>, customer by
                    customer, with a date against each
                    owner: partner-manager    after: tell-customers
                    by: <days>                automation: <level>
  finish-in-flight - human: every open deal, registration, delivery and
                    claim closed, transferred or paid out under <your
                    in-flight rules>
                    owner: partner-manager    after: agree-handover
                    by: <days>                automation: <level>
  close-access    - human: the portal, the systems, the price lists,
                    the lead flow, the tier and its margins, and the
                    right to use the name, all ended on a stated date
                    owner: partner-manager
                    after: move-customers + finish-in-flight
                    by: <days>                automation: <level>
  pay-and-recover - runs allocate-and-reconcile: the final settlement
                    paid and the amounts recovered, against the lines
                    the money step agreed
                    owner: margin-keeper      after: close-access
                    by: <days>                automation: <level>
  confirm-exit    - runs assessment: nothing open in any system, no
                    customer without an owner, no access still live,
                    and every surviving obligation written down
                    owner: partner-monitor    after: pay-and-recover
                    by: <days>                automation: <level>
  record-learnings - convenes debrief: what the signals were, when they
                    first showed, and what the program changes so the
                    next one is seen sooner
                    owner: partner-manager    after: confirm-exit
                    automation: <level>
run-scoped:
  customers - runs roll-call                    owner: partner-monitor
              every: <cadence>
              from: tell-customers   until: confirm-exit
  money     - runs allocate-and-reconcile       owner: margin-keeper
              from: settle-money   until: run close
handoffs:
  take-in-reason -> check-exit-terms [ending-reason]: what happened,
    dated, with the evidence behind it and what was already tried
  check-exit-terms -> legal-read [exit-clauses]: the clauses that
    apply, quoted from the agreement at the version that was signed
  legal-read -> decide-to-end [legal-position]: whether the grounds
    hold, what it costs, and what survives the ending
  decide-to-end -> list-customers [ending-decision]: the decision and
    the date it applies from, so the customer list is taken as of that
    date
  decide-to-end -> list-in-flight [last-sell-date]: the same decision,
    so the last day the partner may sell is known before the lists are
    drawn
  decide-to-end -> settle-money [money-cut-off]: the same decision, so
    the money is counted to a date rather than to an argument
  list-customers -> write-plan [customer-list]: every customer, with
    the contract, the renewal date and who at the customer has to be
    called
  list-in-flight -> write-plan [open-work]: everything still open, with
    what it is worth and who is waiting on it
  settle-money -> write-plan [money-position]: what is owed each way,
    with the evidence for every line and every disputed line marked as
    disputed
  write-plan -> tell-partner [wind-down-plan]: the plan, the dates, and
    the last day the partner may sell
  tell-partner -> agree-handover [served-notice]: the notice as served,
    with the date and the form it was served in
  agree-handover -> tell-customers [handover-order]: who tells each
    customer, in what order, and what is said, agreed by both sides
    where possible
  agree-handover -> finish-in-flight [in-flight-split]: what the
    partner finishes, what somebody else takes over, and by when
  tell-customers -> move-customers [customers-told]: the customers who
    have been told, the date, and anything they asked for
  move-customers -> close-access [reassigned-customers]: the customers
    now held by a named owner, so no access is closed while somebody
    still depends on it
  finish-in-flight -> close-access [closed-work]: the work closed,
    transferred or paid, and anything left open with the reason
  close-access -> pay-and-recover [access-ended]: the access ended and
    the dates, so the final settlement counts to a real last day
  pay-and-recover -> confirm-exit [final-settlement]: what was paid and
    recovered, and anything still in dispute
  confirm-exit -> record-learnings [exit-confirmation]: the exit as
    confirmed, with every item that could not be closed named
deviations:
  decide-to-end -> legal-read [position-unclear]: the legal position is
    not clear enough to decide on, so what would have to be true is
    read out of the agreement again
  tell-partner -> check-exit-terms [notice-does-not-count]: the form,
    the address or the timing did not match what the agreement
    requires, so the terms are read again and the notice served again
  agree-handover -> write-plan [partner-will-not-take-part]: the
    partner will not agree the handover, so the plan is rewritten for a
    one-sided wind-down
  tell-customers -> agree-handover [customer-will-not-move]: a customer
    will not be moved, so what they asked for goes back to the handover
    rather than the customer being moved by force
  close-access -> finish-in-flight [access-still-needed]: work is still
    running on an access that was closed, so the access is restored for
    that work and the work is finished first
  confirm-exit -> close-access [something-still-open]: the check finds
    something still open, so the access, the customers and the work are
    closed off again
bindings:
  roster:  <who holds each role - agents claiming the abstract agents
           above, the partner lead who worked the relationship, the
           legal reviewer who reads the agreement, the finance partner
           who settles the money, the customer success lead who takes
           the customers, and the channel leader who decides>
  systems: the partner record (write), the agreement record (read),
           the CRM (write), <your deal registration system> (write),
           <your finance system> (write), the partner portal (write),
           <your price list system> (write),
           <your support ticketing system> (write),
           the notification channel (write), <your identity system>
           (write)
  data:    the signed agreement at its current version, <your notice
           periods>, <your in-flight rules>, the customer list as of
           <the decision date>, <your exit checklist>
policy:
  the agreement is read before anything is decided, and the run follows
    the notice period it sets even when the reason is serious
  ending the relationship is decided by a person and is never delegated
    to an agent
  no customer loses support, a renewal date or a named contact because
    the partner is leaving, and no access is closed while a customer
    still depends on it
  every customer hears the change from <who> before it reaches them,
    and hears who serves them next in the same message
  a partner is paid what they earned up to the last day, whatever the
    reason for ending it
  the last day the partner may sell is stated once, in writing, and is
    the same date in the plan, the notice and the systems
  every obligation that survives the ending is written down and given
    an owner inside the company
  the run does not close while any customer, deal, delivery or access
    is still open, and anything that cannot be closed is named in the
    confirmation rather than left out of it
measures:
  cycle time: <target> from the decision to the confirmed exit
  coverage: <target> share of the partner's customers moved to a named
            owner before their support changed
  volume: <endings per period>, read as a share of partners under
          agreement
  quality gate: <sample size> of exits checked each <period> for closed
                access, settled money and no customer left unowned
```
One run

A simulation of one run

The activities are on the left, whoever is doing the active one is on the right, and the record of the run builds up as it goes.

This run is built from the same rows as the diagram above: the left column is the activity list, the captions are the activity lines, the cast is the roster, and the labels on the wires are what the handoffs say actually passes.

Adoption

What you fill in

58 blanks to fill. Everything else is the process.

this process from: ref/prt/end-a-partner-relationship v1 Copy this line into your own document. It never claims this process is running anywhere; it records which draft yours started from, and it is what lets the catalog tell you when this one changes.

The header. Your own id, an owner, and the date it takes effect. One line records where it came from, and that line is what lets the catalog tell you when this reference process changes.

The roster. Which agent takes each activity, and which person takes each of the human ones. The process already names what it needs, so this is a lookup rather than a design exercise.

The numbers. Dates, budgets, cadences, and the targets in the measures block. Nothing here can be a reference value, because a target nobody chose is a target nobody meets.