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value stream · marketing · 9 processes

Objective-to-Commitment

Marketing leadership turns what the business asks of the department into a plan that has money, people and owners behind it. A run begins when the fiscal planning cycle opens, when the review date on a recorded strategy arrives, or when somebody reports that the department cannot do or cannot carry the work in front of it. The processes here settle which markets the organization competes in and what it wins on, how much money marketing has and how it is divided among the functions, which of the requests that keep arriving get committed to, who holds each activity and whether that holder is a person or an agent, and which tools and agencies the department buys. The quarterly review examines a closed quarter against the plan and resets what each area is held to, and the executive briefing takes to a board or an executive team the decisions marketing cannot take on its own. Every run here ends with a named person signing, the result published at a version, and each agent told what it now owes against it.

vs/mkt/objective-to-commitment v1
The processes

The processes in this stream

Build Annual Marketing Plan
Starts withthe fiscal planning cycle opens
Ends whenthe approved plan is published and the department is briefed
Activities inside
  • Take in the Company Targets
  • Read the Closed Periods
  • Take Stock of What the Department Holds
16 activities · 42 blanks to fill · 5 human gates
Brief Executive Leadership
Starts witha board or executive cycle opens
Ends whenthe position is understood and every decision is recorded
Activities inside
  • Take in the Cycle
  • Read the Last Meeting's Record
  • Work out What Has to Be Decided
20 activities · 41 blanks to fill · 4 human gates
Develop Marketing Strategy
Starts withthe business sets its objectives for the period
Ends whenthe strategy is agreed, issued and in use
Activities inside
  • Take in the Objectives
  • Read the Closed Periods
  • Map the Market and Its Segments
17 activities · 41 blanks to fill · 3 human gates
Engage Marketing Agency
Starts witha capability or capacity gap is raised
Ends whenthe agency is briefed and the engagement is recorded
Activities inside
  • Take in the Gap
  • Choose the Route
  • Decide What Is Handed Over
16 activities · 40 blanks to fill · 4 human gates
Plan Marketing Capacity
Starts witha planning cycle opens or a capacity gap is raised
Ends whenevery activity has a holder or a named gap
Activities inside
  • Take in the Planning Trigger
  • List the Committed Work
  • Break the Work into Activities
15 activities · 41 blanks to fill · 4 human gates
Prioritize Marketing Initiatives
Starts withmore requests arrive than capacity allows
Ends whenthe commitments and the declines are recorded
Activities inside
  • Open the Round
  • Take in the Requests
  • Screen the Requests
16 activities · 44 blanks to fill · 3 human gates
Conduct Quarterly Business Review
Starts witha quarter closes
Ends whenperformance is examined and the commitments are reset
Activities inside
  • Set What the Review Covers
  • Take in the Period Report
  • Set the Quarter against the Annual Goals
16 activities · 42 blanks to fill · 4 human gates
Select Marketing Technology
Starts witha capability gap is identified
Ends whenthe tool is chosen, contracted and owned
Activities inside
  • Take in the Gap
  • Check What Is Already Owned
  • Write down the Requirements
21 activities · 53 blanks to fill · 4 human gates
Set Marketing Budget
Starts withthe planning cycle opens
Ends whenthe budget is approved and every function holds its share
Activities inside
  • Take in the Planning Guidance
  • Read Last Year's Spend
  • List the Money Already Committed
15 activities · 39 blanks to fill · 5 human gates